perya game FAQ — Everything You Need to Know Before You Play

Most deposits via GCash, Maya, and other supported e-wallets are credited to your perya game account almost instantly — typically within a few seconds to a few minutes. Bank transfer deposits may take slightly longer depending on your bank's processing schedule, but are usually reflected within the same business day. If your deposit has not appeared after 30 minutes, check that the transaction was completed successfully on your payment app before contacting support. Always keep your transaction reference number handy when following up on a pending deposit. For the most up-to-date information on processing times per payment method, visit the Deposit page.

To withdraw your winnings, log in to your perya game account and navigate to the withdrawal section in your account dashboard. Select your preferred withdrawal method — such as GCash or Maya — enter the amount you wish to cash out in Philippine pesos, and confirm the request. Withdrawals are processed to the same payment method you used for your deposit in most cases, which helps keep transactions secure. Processing times vary by method but most e-wallet withdrawals are completed within 24 hours. Make sure your account details are verified and up to date before submitting a withdrawal request to avoid any delays.

Yes, minimum deposit and withdrawal amounts apply and vary depending on the payment method you choose. These minimums are set to ensure smooth processing and are clearly displayed on the Deposit page for each available channel. In general, the minimums are kept low to make the platform accessible to all Filipino players regardless of budget. If you attempt a transaction below the minimum, the system will notify you before the transaction is submitted. Always check the current limits on the Deposit page as they may be updated periodically.

If you suspect unauthorised access to your perya game account, change your password immediately by using the reset option on the Login page. After resetting your password, review your recent account activity — including any deposits, withdrawals, or game sessions — to identify anything you do not recognise. Contact our support team right away if you notice any suspicious transactions so we can investigate and take protective action on your account. Avoid using the same password on other websites, as credential leaks from other platforms are a common cause of unauthorised access. We also recommend securing your registered email address and mobile number with strong passwords and two-factor authentication where available.

perya game is committed to promoting safe and responsible gaming for all Filipino players. We offer tools such as deposit limits, session time reminders, and self-exclusion options to help players stay in control of their gaming activity. If you feel that your gaming habits are becoming a concern, we encourage you to visit our Responsible Gaming page for detailed guidance and access to these tools. You can also reach out to our support team to request a temporary account suspension if you need a break. Remember: gaming should always be a form of entertainment, not a way to earn income or solve financial problems.

If you wish to permanently close your perya game account, log in and navigate to the account settings section, or contact our support team directly with your request. Before closing your account, make sure to withdraw any remaining balance in your account — once the account is closed, access to your funds may be restricted pending identity verification. Account closure requests are typically processed within a few business days. If you are closing your account for responsible gaming reasons, we encourage you to explore our self-exclusion options first, which allow you to take a break without permanently losing your account history. Visit the Responsible Gaming page to learn more about your options.